Al Manara Centre Dubai is a government service hub on Sheikh Zayed Road in Al Safa 2.

The idea is pretty simple.

Residents, businesses and property customers can handle several government-related tasks from one location instead of visiting separate offices across Dubai.

Dubai Municipality is the main authority connected with the centre. RTA services, property-related services and authorised government transaction services are also linked with the location.

Some older online pages list many more departments. Be careful there. Certain services have moved, changed or gone digital over time.

Quick Facts About Al Manara Centre Dubai

Quick Fact	Details
Official name	Al Manara Centre / Al Manara Service Centre
Main authority	Dubai Municipality
Location	Al Safa 2, Sheikh Zayed Road, Dubai
Type	Government service centre
Completion year	2011
Approximate building area	Around 5,000 square metres per building
Dubai Municipality number	800 900
DM hours Monday–Thursday	7:30 AM to 3:30 PM
DM Friday hours	7:30 AM to 12:00 PM
Saturday	Closed for standard DM counters
Sunday	Closed for standard DM counters
General entrance fee	No
Nearby Metro	Garmin Metro Station, formerly ONPASSIVE
Major services	Municipality, RTA, Ejari/property and Amer-related services

What Is Al Manara Centre?

Al Manara Centre is one of Dubai’s government customer service locations.

It opened in 2011.

Dubai Municipality developed the centre to place municipal services and other government-related facilities under one roof.

That makes visits easier.

The building includes customer service areas, offices, service spaces and supporting facilities. Dubai Municipality lists a built-up area of about 5,000 square metres per building.

People visit for different reasons.

Some need RTA help. Others come for property paperwork, Municipality services or an authorised government transaction.

So, yes, it covers quite a lot.

Al Manara Centre Location

Al Manara Centre sits in Al Safa 2, beside Sheikh Zayed Road in Dubai.

It faces the nearby Metro station.

Older directions may mention Noor Bank Metro Station, while newer pages may call it ONPASSIVE Metro Station.

That can get confusing.

In September 2026, RTA announced that ONPASSIVE Metro Station would be renamed Garmin Metro Station.

Some digital maps may still show the previous ONPASSIVE name during the change.

For visitors, this means one thing.

Search both names if needed.

A useful location description is:

Al Manara Centre, Sheikh Zayed Road, Al Safa 2, Dubai, near Garmin Metro Station, formerly ONPASSIVE Metro Station.

Al Manara Centre Opening Hours

Dubai Municipality currently lists these standard service centre hours:

Day	Opening Hours
Monday	7:30 AM – 3:30 PM
Tuesday	7:30 AM – 3:30 PM
Wednesday	7:30 AM – 3:30 PM
Thursday	7:30 AM – 3:30 PM
Friday	7:30 AM – 12:00 PM
Saturday	Closed
Sunday	Closed

These hours apply to normal Dubai Municipality service-centre operations.

Other counters may differ.

RTA, Ejari trustee services or Amer-related services can follow their own working schedule.

Public holidays can change hours too.

Ramadan timings may also differ.

So check before leaving home.

Dubai Municipality Services

Dubai Municipality is the main organisation behind Al Manara Centre.

Customers can use the centre for supported municipal matters and digital service assistance.

Dubai Municipality has also added smart service tools at Al Manara.

These include digital support and remote communication with staff for certain requests.

The centre also supports customers who may need help using online systems.

That matters nowadays.

A lot of Dubai government work is moving online, but some people still need face-to-face support.

Dubai Municipality Service Changes

Service lists can change.

In August 2026, Dubai Municipality announced changes involving 20 services.

Some changed their service model.

Several specialist environmental services moved to the Dubai Environment and Climate Change Authority.

Because of this, an old online list may no longer be fully accurate.

The safest move is simple.

Check the exact service first.

RTA Al Manara Centre Services

RTA operates a Customer Happiness Centre at Al Manara.

Current RTA information lists support for areas such as:

• Driver licensing
• Vehicle licensing
• Parking services
• Fine payments
• Refund-related services
• Smart kiosk services

The centre has also been upgraded for more digital use.

In 2023, RTA converted Al Manara into one of its smart Customer Happiness Centres.

RTA said the available service count grew from 72 to 239 at that time.

Those services use several channels.

Customers may use kiosks, digital RTA systems, staff support or video communication depending on the transaction.

Driving Licence Services

Driving licence work is one common reason people search for Al Manara Centre.

RTA includes Al Manara among centres used for supported licensing transactions.

Requirements depend on the service.

For a standard driving licence renewal, RTA currently asks for a valid Emirates ID and valid eye test.

Professional drivers may need extra medical requirements.

Fees also vary by case.

For people aged 21 or older, RTA currently lists a standard licence renewal fee of AED 300.

Eye testing usually carries a separate charge.

Late renewal penalties can also apply.

Check RTA before visiting.

That avoids wasted trips.

Ejari Services at Al Manara Centre

Ejari-related services are officially documented at Al Manara.

Property customers may be able to handle supported real-estate trustee transactions there.

Official service information has listed matters such as:

• New Ejari registration
• Ejari renewal
• Ejari cancellation
• Rental-related letters
• Certain rental dispute applications
• Selected property map services
• Ownership data changes
• Property valuation requests
• Property separation matters
• Property annexation matters

The exact process depends on the case.

Many property services now also work through Dubai Land Department’s digital channels.

Ejari Fees

Dubai Land Department currently lists a trustee-centre Ejari registration or renewal cost of about AED 220.

This includes the registration charge, knowledge fee, innovation fee, service partner fee and applicable VAT.

Online processing may cost less.

DLD currently lists approximately AED 177.75 for electronic processing through its supported digital channel.

Fees can change.

Always check the latest DLD amount.

Documents for Ejari

For trustee-centre registration, Dubai Land Department currently asks for core documents such as:

• Original Unified Tenancy Contract
• Emirates ID
• Power of Attorney when a representative acts for the customer

Extra papers may be needed in special cases.

Do not rely on an old checklist.

Check the exact transaction first.

Amer and Immigration-Related Services

Current GDRFA information lists an authorised government transaction provider at Dubai Municipality’s Al Manara Centre on Sheikh Zayed Road.

The listed contact number is:

+971 4 333 7676

This supports Amer-related government transactions.

But do not assume every immigration service is handled there.

Visa and residency cases can differ.

Some may need another centre.

Some may be online.

A quick phone check can save time.

Emirates ID Services

Several older websites say Emirates ID services are available at Al Manara Centre.

Current official evidence is less clear.

Because of that, it is safer not to describe Al Manara as a full active ICP Customer Happiness Centre without checking ICP first.

If your main job is related to Emirates ID, confirm the current ICP service location before travelling.

DEWA Services

DEWA historically operated a Customer Happiness Centre inside the Al Manara building.

Official older DEWA documents confirm this.

But current 2026 evidence for a full active DEWA walk-in counter at Al Manara is less clear.

So do not travel there only for DEWA based on an old blog post.

Check DEWA first.

Most routine DEWA work can now be handled digitally anyway.

MOFA Attestation Services

The UAE Ministry of Foreign Affairs opened an attestation office at Al Manara Centre in 2015.

That is historically confirmed.

Current counter status is less clear from recent official information.

For document attestation, check MOFA’s current service channels before visiting.

Dubai Courts Service at Al Manara

Al Manara gained another government function in 2025.

Dubai Municipality and Dubai Courts announced a Citizens’ Home Construction Dispute Resolution Center at the site.

It focuses on disputes linked with citizens’ home construction contracts.

Cases may involve homeowners, contractors and related parties.

Dubai Municipality provides technical and engineering support, while Dubai Courts handles the judicial side.

This is one of the centre’s newer service developments.

Smart Services at Al Manara Centre

Al Manara is not limited to traditional service desks.

Digital tools are a big part of the centre.

Dubai Municipality has provided smart-service assistance.

RTA also uses kiosks and other digital channels.

Customers can sometimes complete work without going through a long desk process.

Honestly, that can save time.

Still, the exact option depends on the service.

Green Ticket Booking

Dubai Municipality tells customers visiting Al Manara to use its app for ticket booking.

The system is linked with the Municipality’s Green Ticket service.

Users can check available services and arrange a ticket before arriving.

This may cut waiting time.

But remember one thing.

A Dubai Municipality ticket does not automatically cover every organisation inside the building.

RTA and other authorities have separate systems.

Accessibility

Al Manara Centre includes accessibility features for People of Determination and senior citizens.

Official information mentions features such as:

• Accessible entrances
• Automatic doors
• Elevators
• Accessible toilets
• Lower service counters
• Designated parking support

This makes the centre easier to use for visitors with different mobility needs.

Parking at Al Manara Centre

Parking is available in and around the Al Manara Centre area.

Older reports mention dedicated parking at the site.

But current space numbers should not be treated as fixed.

Parking rules can change too.

Some nearby parking may be paid.

Use RTA parking information before leaving your vehicle.

And check the signs.

That part matters.

Nearest Metro Station

Metro access is one of Al Manara Centre’s biggest practical benefits.

The nearby Red Line station has changed names several times.

It has been known as:

• Noor Bank Metro Station
• Al Safa Metro Station
• ONPASSIVE Metro Station
• Garmin Metro Station

RTA announced the Garmin naming change in September 2026.

During the transition, some maps may still display ONPASSIVE.

The centre is very close.

Metro can be easier than driving during busy hours.

Can You Reach Al Manara Centre by Bus?

Yes, public transport serves the surrounding Sheikh Zayed Road area.

But bus routes can change.

Station names change too.

That makes old route lists risky.

Use RTA’s live journey planning tools for your travel date.

You will get fresher information.

Al Manara Centre Contact Numbers

Here are the main verified contact details:

Authority	Contact
Dubai Municipality	800 900
Dubai Municipality main phone	+971 4 221 5555
RTA	800 9090
RTA international	+971 4 605 1414
Dubai Land Department	800 4488
Amer-related provider at Al Manara	+971 4 333 7676

Calling first makes sense when your transaction is uncommon.

Is There an Entry Fee?

No general admission fee is charged to enter the Dubai Municipality service centre.

But government services may have their own fees.

Ejari is one example.

Driving licence services are another.

So entry may be free, while your transaction is not.

What Should You Bring?

There is no single document list for Al Manara Centre.

Each service is different.

Still, customers commonly need official identification for many government transactions.

Bring your Emirates ID when your service requires it.

Also check the exact authority’s document list.

For property work, requirements differ.

For RTA, they differ again.

Basic preparation helps.

Best Time to Visit

Morning can be a practical choice for government service centres.

But crowd levels are never guaranteed.

Fridays have shorter Municipality hours.

Public holidays can affect schedules.

Ramadan can change timings as well.

Booking digitally before visiting may help.

Why Al Manara Centre Is Useful

The biggest benefit is location.

It sits beside Sheikh Zayed Road and near a Red Line Metro station.

Several service categories are connected with the same site.

That can reduce extra travel.

The building also mixes staffed help with digital service options.

Simple idea. Useful result.

Things to Check Before Visiting

Check these points first:

• Which authority handles your request?
• Is the service still available there?
• Can you complete it online?
• Do you need an appointment?
• What documents are required?
• What is the current fee?
• Are holiday hours in effect?
• Which Metro station name appears on your map?

Five minutes of checking can help.

Final Thought

Al Manara Centre Dubai remains an important government service location on Sheikh Zayed Road.

Dubai Municipality is the main authority there. RTA services are also clearly confirmed, while Ejari/property support and authorised Amer-related transactions add more reasons for people to visit.

The centre is easy to reach by Metro.

Its service model is increasingly digital too.

But older online pages can be misleading.

DEWA, MOFA and Emirates ID references often come from older information, so check those services directly before travelling.

For current visits, focus on the service you need, check the responsible authority, confirm the hours and take the right documents.

That is the safest way.

Frequently Asked Questions

What is Al Manara Centre Dubai?

Al Manara Centre is a government service centre in Al Safa 2, Dubai. Dubai Municipality is the main authority connected with the location.

Where is Al Manara Centre located?

It is located on Sheikh Zayed Road in Al Safa 2, Dubai, beside the Red Line Metro station.

What is the nearest Metro station to Al Manara Centre?

The nearby station is being renamed Garmin Metro Station. It was previously called ONPASSIVE, Al Safa and Noor Bank Metro Station.

What are Al Manara Centre Dubai timings?

Dubai Municipality’s standard hours are 7:30 AM to 3:30 PM Monday through Thursday and 7:30 AM to 12:00 PM on Friday. Standard DM counters are closed Saturday and Sunday.

Can I do Ejari at Al Manara Centre?

Yes. Official information lists real-estate trustee and Ejari-related services at Al Manara. Check Dubai Land Department before visiting for current requirements.

Does Al Manara Centre have RTA services?

Yes. RTA lists Al Manara as a Customer Happiness Centre with driver licensing, vehicle licensing, parking, fine, refund and smart kiosk services.

Can I renew my driving licence at Al Manara Centre?

RTA includes Al Manara among centres used for supported driving licence transactions. Check your eligibility and required documents with RTA before visiting.

Does Al Manara Centre provide visa services?

An authorised government transaction provider linked with GDRFA/Amer is listed at Al Manara Centre. The exact visa or residency service should be checked first.

Is Al Manara Centre open on Friday?

Dubai Municipality lists Friday service hours from 7:30 AM to 12:00 PM. Other counters may use different hours.

Is parking available at Al Manara Centre?

Parking is available in and around the centre area. Current availability and paid parking rules should be checked through RTA.

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